The UPS Store in 1335 Paseo Del Pueblo Sur #1

Customer Reviews about The UPS Store:

• ★ ★ ★ ★ ★
  I recently moved to Taos and have had a great experience at this location so far. I needed to look up Saturday hours and decided I would like to comment on the negative reviews below. I was actually here two days before Christmas and witnessed Jeanne get talked to a little rudely by a customer about an issue she has no control over: a UPS driver and packages that tracked as delivered (this is a retail location and a completely separate animal from the local delivery truck). The issue was resolved, as the customer was given the proper contact information to find out more about the potential delivery issue and missing packages. The trouble with online reviews is that often times someone has a negative experience concerning an issue with a parent company or the policy of the parent company governing a location, and unfortunately there isn't a distinction made about it as far as the online reviews go. It isn't really fair to the people caught in between. Obviously, that's part of customer service, but I've had a great experience at this location so far and the manager of this retail location is absolutely not someone who would yell at a customer or really do anything but try to communicate to the customer what needs to be done to resolve an issue.
  By Ryan Swanzey, September 24, 2017
• ★ ★ ★ ★ ★
  I regularly ship fairly large boxes (20lbs) with a liquid dog supplement in them. The owner is fast and efficient and my fragile boxes never seem to have a problem with delivery. The owner always seems friendly and is very efficient as I am in there often and witness her helping other customers as well. Highly recommend shipping from here over the other services in town.
  By Mike Wentink, August 30, 2017

Photo gallery of The UPS Store

About The UPS Store in Taos